COVID-19, has killed more than 1,000 people and has infected more than 40,000 people globally. As fears continue to spread throughout China, the world’s largest smartphone market, smartphone production and worldwide shipments are predicted to drastically decrease due...
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CES 2020: Consumer Trade-In Trends
CES 2020, the biggest consumer electronics show in the world, took place on January 7-10 in Las Vegas, Nevada. This year, the Phobio team met with industry leaders, mobile carriers, and retailers that share our vision for elevating the customer experience and...
Phobio Consumer Data Protection and the CCPA
On January 1, 2020, the California Consumer Privacy Act (CCPA) went into effect and became the first legislation in the U.S. to give consumers control over how their personal information is used online. The CCPA, officially called AB 375, gives California residents...
Determining Accurate Mobile Device Values with Machine Learning
The ability to provide consumers with accurate device values is one of the most important features of a device buyback solution. For retailers, transparent device pricing enables sales teams to acquire new customers, promote new products, improve the customer...
Will the Arrival of 5G Boost Mobile Device Trade-Ins?
By providing faster download and upload speeds, lower latency connections, and increased network capacity, 5G is the next generation of mobile broadband that will transform technology and enhance the user experience. Though 5G will not necessarily replace 4G, it will...
Black Friday and Cyber Monday Shoppers Turn to Device Trade-ins
The holidays are upon us and shopping is in full swing. The National Retail Federation and Prosper Insights & Analytics estimated 165.3 million people would shop Thanksgiving Day through Cyber Monday, with majority shopping on Black Friday – 114.6 million. It...
New Mobile Devices and Rising Price Tags – How to Urge Customers To Purchase
As technological advances in phones slow down and new phone releases become more frequent, consumers are keeping their devices longer. Our Co-Founder and CEO, Stephen Wakeling, explains how retailers and OEMs, could entice consumers to part ways with their current...
Improving the Retail Experience with Phobio Abacus
With the rising cost of ownership, retailers are struggling to incentivize new and current customers to upgrade their mobile devices and purchase the latest technology. According to IDC, shipments of smartphones are forecast to fall 2.2 percent globally in 2019 — the...
CPO 101: The Journey Towards a Certified Pre-Owned Device
Every year, the rising costs of smartphones, laptops, tablets, and wearables deter more and more consumers away from upgrading to the latest technology. Mobile users are holding onto their devices longer than ever before, leaving some retailers struggling to make...
Apple’s Commitment to Protecting the Environment
Since 2015, Apple has reduced its carbon footprint by 35 percent. From utilizing facilities that run on renewable energy to building devices with 100 percent recycled tin, Apple has kept its promise to protect the planet and continues to find innovative ways to use...