Boosting Members’ spending power through trade-in since 2019

We help Costco Members turn used devices into significant savings.

Through our partnership, Costco members can benefit from Phobio’s simple and transparent device trade-in service and will receive a Costco Cash Card for in-store or online product purchase redemption.

How Does it Work?

Costco members trade in their Apple devices and other leading smartphones and tablets online and receive secure packaging via mail which can be used to send in their device for evaluation. Upon completion, they are notified of the product’s trade-in value and their Cash Card is mailed or emailed to them directly.

“We are thrilled to being working with Costco,” said Steven Wakeling, CEO and Co-Founder of Phobio. “Last year, it was reported that there were 94.3 million Costco cardholders all over the world. We’re honored that the wholesale company has chosen and trusted our company to service its customer base.”

phone retail store experience with trade-in program

Eco-Friendly Trade-in Service

As a leading provider of device trade-ins, Phobio has been instrumental in recycling millions of smartphones, tablets, and laptops. Every year, Phobio prevents over 500 metric tons of electronic waste from entering landfills. Our new environmentally-friendly packaging can be reused at least three times, further reducing landfill waste.

The new compression frame corrugated cardboard box, specifically designed for laptops, eliminates the need for traditional foam inserts and is 100 percent recyclable. Our eco-friendly packaging will soon be available for shipping other device trade-ins such as smartphones, tablets, and wearables.

To learn more about our device buyback solution or our partnership with Costco, visit

Improve the Retail Experience with Phobio

Drive more sales and engage meaningfully with your customers, giving them more value as they fuel a more sustainable world.