We power the world’s best trade-in programs.
We’re passionate about creating trade-in experiences that delight customers, increase sales and promote sustainability. Our simple experience-focused platform gives customers the most value for their used gadgets and delivers the highest customer satisfaction scores in the industry.
This is the simplest way to get more value for your company’s used devices.
Assembly simplifies the process of selling used computers, phones, tablets and wearables in bulk, quickly connecting sellers with qualified buyers to maximize the value to both.
Let your customers trade in anything—anywhere.
Our platform and services have powered OEM trade-in programs to over $1 billion in revenue.
- TRADE-IN EXPERIENCES that increase sales and customer satisfaction
- DEVICE PROCESSING with industry-leading speed and accuracy
- RECOMMERCE device resale channels that maximize trade values
Launch your company’s customized trade portal
Your company’s trade portal can be launched rapidly on the world’s most trusted trade-in platform. You earn commissions on trades, and we provide your customers:
- Competitive trade values for thousands of smart devices
- Best-in-class user experience design and customer support
We have been redefining device trade-in since 2010.
We reject the old model of take→make→waste and build trade-in programs for the world’s most beloved brands. Our in-house engineering and customer advocacy teams ensure Phobio has the most agile and robust trade-in platform in the world.
Device trade-ins are required by law in 25 states to go through a recycling process to keep as much of these electronics out of landfills. The responsible re-use and recycling of used electronics extends the lifespan of devices and is a vital source for precious...
“Problem solved! Thank you, Mike L in Customer Support. Support like I received is a rare occurrence. Polite, knowledgeable, and understanding. He ‘Rocked & Rolled’ my questions and problems into answers and solutions. Great work!”
“Matt was very helpful. Very polite, and appreciative of customers. He was one of the best customer services I received.”
“Shanieka F. was pleasant to work with, knowledgeable, professions, and provided all the information I was seeking! RP”
“Mike L was AMAZING! Super friendly & super helpful. GREAT customer service!”
“Josephina was amazing. She was not only helpful in resolving my trade-in question, she also exemplified kindness, professionalism, and positivity. A lovely interaction.”
“Bria, was very helpful and solved my problem. This type of employees help a company have good customer satisfaction. If you call Phobio ask for Bria. She is the best.”
“I sent my iPad Pro in the wrong box and Matthew was absolutely wonderful and taking care of my situation and my anxiety. He’s a wonderful support and thank you for having someone so caring, intelligent and successful at resolving my difficulty situation.”
“The customer service was spot on! FUN, FAST and FRIENDLY! Josephina F. was the best in addressing my concerns and SOLVING the issue in a timely manner. Very professional along with a few chuckles, THE BEST! Thank you Phobio, LLC!”