Helpful tips for your trade-in

Go to your
Trade Status Page

head there »

Login to check on the status of your trade and contact your Support Team.

Disable Activation & Account Locks

Click below for instructions:

Need to Reprint your Shipping Label?

Log into your Trade Dashboard and click the “Re-Print Label” button.

Need to reinstall the OS on your laptop?

Click below for instructions:

Do you have a Support request?

Why trade in?

Time: 0:54

Inspecting your device:

Smartphones & Tablets

Time: 1:23

Apple Watch

Time: 1:04

Laptops/PCs

Time: 1:32

Erasing & Preparing your device:

iPhone

Time: 1:01

iPad

Time: 1:01

Apple Watch

Time: 0:52

Mac

Time: 1:54

Packing your device:

Smartphone

Time: 1:46

Tablet

Time: 1:38

Apple Watch

Time: 1:42

Laptop

Time: 1:38

iMac

Time: 1:50

Shipping with your own box

Time: 1:36

What happens next?

Time: 1:54