Launch with the world’s most trusted trade-in platform.
Phobio’s software and services power the trade-in programs of some of the world’s most successful brands. The best practices for driving trade value and customer satisfaction have been unified into a streamlined platform allowing rapid launch of your branded trade-in portal offering your customers:
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- Competitive trade values for thousands of smart devices
- Best-in-class user experience design and customer support
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Your company’s Trade-In Portal is launched quickly, at no cost to you, and earns you commissions for every trade.
Receive commission of 10% of the trade value up to $10 for each trade completed through your Trade-In Portal.
Ready to launch your company’s Trade Portal?
The Trade-In Portal Customer Experience
1.
The customer selects the type of device
and model for trade-in.
2.
They answer 3 to 4 simple “yes/no”
questions about its condition.
3.
The customer gets trade value quote for their device
which is valid for 21 days.
4.
They agree to the T&C’s, then print out
the device preparation and packing instructions
and a prepaid express shipping label.
5.
The customer receives email notifications as the device is received, inspected, and trade value is paid.
Customers have 24/7 online access to track their Trade Status
After inspection, the trade value is paid out to your customer. If upon inspection, the trade value is adjusted, they are notified immediately, so they can either accept the new value or have the device shipped back to them free of charge.
Your customers get more value – GOOD FOR YOUR BRAND
You receive commissions for every trade – GOOD FOR YOUR BOTTOM LINE
Devices are reused before being recycled – GOOD FOR THE EARTH
Device Processing & Security
Our device processing facilities:
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- are R2 certified and comply with environmental and data-security standards
- are overseen by Apple Certified Technicians
- leverage state-of-the-art robotics and inspection automation
Service Excellence
A trade-in industry leader since 2010, our Customer Satisfaction ratings are the highest in the industry.
There is no cost to launch your trade-in portal.
When launching a Branded Trade-In Portal for your company, all Phobio requires is that you commit to promoting awareness, and adequately market the trade-in program to your customers by messaging and callouts.
To assist you with this, Phobio provides a library of graphics and customizable ads to promote the trade-in program on your website, through direct marketing emails or your social media channels.
Online Trade-In Process Overview
