Grow revenue and loyalty through the world’s most trusted trade-in platform.

Phobio’s platform for your customized trade-in portal was built using the best practices for online trade-in, offering your customers competitive trade values and earning you commissions.


Your company’s Trade-In Portal is launched quickly, at no cost to you, and earns you commissions for every trade.

Receive commission of 10% of the trade value up to $10 for each trade completed through your Trade-In Portal.


Ready to launch your company’s Trade Portal?

The Trade-In Portal Customer Experience

Phobio’s software and services power the trade-in programs of some of the world’s most successful brands.  The best practices for driving trade value and customer satisfaction have been unified into a streamlined platform allowing rapid launch of your branded trade-in portal offering your customers competitive trade values for thousands of smart devices and best-in-class user experience design and customer support.

Step 1

The customer selects the type of device and model for trade-in.

Step 2

They answer 3 to 4 simple “yes/no” questions about its condition.

Step 3

The customer gets trade value quote for their device which is valid for 21 days.

Step 4

They agree to the T&C’s, then print out the device preparation and packing instructions and a prepaid express shipping label.

Step 5

The customer receives email notifications as the device is received, inspected, and trade value is paid. Customers have 24/7 online access to track their Trade Status

After inspection, the trade value is paid out to your customer. If upon inspection, the trade value is adjusted, they are notified immediately, so they can either accept the new value or have the device shipped back to them free of charge.

 Your customers get more value – GOOD FOR YOUR BRAND

 You receive commissions for every trade – GOOD FOR YOUR BOTTOM LINE

Devices are reused before being recycled – GOOD FOR THE EARTH

Ready to launch your company’s Trade Portal?

Device Processing & Security

Our device processing facilities:

    • are R2 certified and comply with environmental and data-security standards
    • are overseen by Apple Certified Technicians
    • leverage state-of-the-art robotics and inspection automation

Service Excellence

A trade-in industry leader since 2010, our Customer Satisfaction ratings are the highest in the industry.

BBB A Plus Rating

There is no cost to launch your trade-in portal.  

When launching a Branded Trade-In Portal for your company, all Phobio requires is that you commit to promoting awareness, and adequately market the trade-in program to your customers by messaging and callouts.

To assist you with this, Phobio provides a library of graphics and customizable ads to promote the trade-in program on your website, through direct marketing emails or your social media channels.

Online Trade-In Process Overview

Ready to launch your company’s Trade Portal?

Have questions?  Contact us.