May 7, 2020
Be Prepared: Things to Keep in Mind Before Trading-in Your Device
connecting usb to a trade-in laptop

Thinking about trading-in your old device to get your hands on the latest technology? Before you ship off your old smartphone, laptop, or tablet, follow these important steps to ensure your personal information is protected, your memories are saved, and your device is wiped clean.

1. Back-Up Your Data

When a trade-in provider receives a device, one of the first (and most important) actions they take is data erasure. This is why it’s so important for you to back up your photos, music, and contacts before shipping your device.

If you have a computer at home, simply connect your phone with a USB cord and start your file transfer. Additionally, Apple users can back up data to their iCloud account while Android users can sync data to their Google Drive.

2. Erase Your Data

Once you’ve backed up your data, it’s time to erase it. To guarantee that all of your information is deleted from the device you’ll be trading-in, we recommend performing a factory reset. This will also restore the device to its factory settings.

Here at Phobio, we always perform a secure data erasure from every device we receive to safeguard privacy and protect personal information. If any media or data cannot be erased, we recycle the device instead of reselling it.

3. Clean Your Device

Now more than ever, it’s important to keep devices clean to stop the spread of viruses and bacteria. Before trading-in your device, disinfect it with a 70 percent isopropyl alcohol wipe or with a UV sanitizing device.

4. Choose the Right Trade-In Provider

Transparent device pricing, flexibility, customer support, and security are just a few of the features you should look for when choosing a device buyback solution.

To provide the most competitive device pricing in the industry, Phobio offers a simple, two-condition grading benchmark which classifies devices as either working or damaged. Once we receive a device, a monetary value is provided to customers along with a detailed description and photo evidence explaining our assessment of the device.

To help customers along their trade-in journey, our support team is available 24/7/365 to answer any questions.

Interested in learning more? Let’s chat!