Helpful tips for your trade-in

Go to your
Trade Status Page

head there »

Login to check on the status of your trade and contact your Support Team.

Disable Activation Locks

learn how »

To protect your privacy, we can’t inspect or reuse devices with Activation Locks enabled

Need to reprint your Shipping Label?

 

Just log in to your Trade Dashboard using your email address and trade in confirmation number, then click the “Re-Print Label” button.

Why trade in?

Time: 0:54

Inspecting your device:

Smartphones & Tablets

Time: 1:23

Apple Watch

Time: 1:04

Laptops/PCs

Time: 1:32

Erasing & Preparing your device:

iPhone

Time: 1:01

iPad

Time: 1:01

Apple Watch

Time: 0:52

Mac

Time: 1:54

Packing your device:

Smartphone

Time: 1:46

Tablet

Time: 1:38

Apple Watch

Time: 1:42

Laptop

Time: 1:38

iMac

Time: 1:50

Shipping with your own box

Time: 1:36

What happens next?

Time: 1:54