Drive more sales powered by trade-in.
Trade-in programs integrated with e-commerce amplify your online sales and elevate the customer experience.
E-Commerce Trade-In
If you want to offer online customers an easy-to-use, on-brand trade-in experience, Phobio can help. Our smart e-commerce solution not only reduces program costs-it also revolutionizes the way your online customers upgrade to the latest technology.
Delight more Customers with a simple & intuitive process
Phobio provides a customer-centric trade-in that provides customers full transparency throughout the process. Our programs allow you to provide your customers more convenient options for device drop-off, inspection, shipment and credit without incurring additional costs.
Add Value with Amazing Features
Quick & Easy Process
Our easy-to-use IMEI search automatically identifies the user’s device make and model, making trade-ins a snap.
World-Class Reporting & Analytics
Our cutting-edge reporting and analytics tools offer 360-degree visibility into all transactions.
Unmatched Reliability
Built for high-volume operations, Phobio scales during the holidays, device launches and other peak times to meet all of your trade-in needs.
Superior Shipping & Tracking Tools
Customers receive convenient shipping materials and can easily keep track of devices with our user-friendly tools.
Promotional Support
Phobio puts your brand in the spotlight and sends customers flocking to your stores.
Chat Support
We offer live chat support seven days a week to improve the customer experience.
Transparent & Competitive Pricing
As the most transparent company in the industry, Phobio offers cost-effective solutions with no hidden fees.
55% Higher CSAT Scores
Higher Customer Satisfaction (CSAT) scores for our trade-in programs over industry standard.
50% Higher NPS Score
Higher Net Promoter (NPS) score of customer affinity for our trade-in programs over industry standard.
100% In-House
Phobio’s engineering and customer experience teams are entirely in-house.
Boost E-Commerce Sales with Phobio
Amplify online sales and improve the customer experience through integrated trade-in.
