Drive more sales powered by trade-in.

Trade-in programs integrated with e-commerce amplify your online sales and elevate the customer experience.

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E-Commerce Trade-In

If you want to offer online customers an easy-to-use, on-brand trade-in experience, Phobio can help. Our smart e-commerce solution not only reduces program costs-it also revolutionizes the way your online customers upgrade to the latest technology. 

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Delight more Customers with a simple & intuitive process

Phobio provides a customer-centric trade-in that provides customers full transparency throughout the process. Our programs allow you to provide your customers more convenient options for device drop-off, inspection, shipment and credit without incurring additional costs.

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Add Value with Amazing Features

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Quick & Easy Process

Our easy-to-use IMEI search automatically identifies the user’s device make and model, making trade-ins a snap.

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World-Class Reporting & Analytics

Our cutting-edge reporting and analytics tools offer 360-degree visibility into all transactions.

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Unmatched Reliability

Built for high-volume operations, Phobio scales during the holidays, device launches and other peak times to meet all of your trade-in needs.

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Superior Shipping & Tracking Tools

Customers receive convenient shipping materials and can easily keep track of devices with our user-friendly tools.

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Promotional Support

Phobio puts your brand in the spotlight and sends customers flocking to your stores.

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Chat Support

We offer live chat support seven days a week to improve the customer experience.

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Transparent & Competitive Pricing

As the most transparent company in the industry, Phobio offers cost-effective solutions with no hidden fees.

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55% Higher CSAT Scores

Higher Customer Satisfaction (CSAT) scores for our trade-in programs over industry standard.

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50% Higher NPS Score

Higher Net Promoter (NPS) score of customer affinity for our trade-in programs over industry standard.

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100% In-House

Phobio’s engineering and customer experience teams are entirely in-house.

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Boost E-Commerce Sales with Phobio

Amplify online sales and improve the customer experience through integrated trade-in.

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