Drive more online sales through trade-in.

Looking to amplify online sales and elevate the customer experience? We’ve got you covered. Your customers will love our easy-to-use e-commerce solution.

E-Commerce Trade-In

If you want to offer online customers an easy-to-use, on-brand trade-in experience, Phobio can help. Our smart e-commerce solution not only reduces program costs-it also revolutionizes the way your online customers upgrade to the latest technology. 

Attract Online Customers with Simple & Transparent Trade-Ins

Our easy-to-use IMEI search automatically identifies the user’s device make and model, making trade-ins wuick and easy. Plus, only Phobio offers a customer-centric process with full transparency into trade-in status. Give online customers more convenient options for device drop-off, inspection, shipment and credit without incurring any additional costs.

Add Value with Amazing Features

Quick & Easy Process

Our easy-to-use IMEI search automatically identifies the user’s device make and model, making trade-ins a snap.

World-Class Reporting & Analytics

Our cutting-edge reporting and analytics tools offer 360-degree visibility into all transactions.

Unmatched Reliability

Built for high-volume operations, Phobio scales during the holidays, device launches and other peak times to meet all of your trade-in needs.

Superior Shipping & Tracking Tools

Customers receive convenient shipping materials and can easily keep track of devices with our user-friendly tools.

Promotional Support

Phobio puts your brand in the spotlight and sends customers flocking to your stores.

Chat Support

We offer live chat support seven days a week to improve the customer experience.

Transparent & Competitive Pricing

As the most transparent company in the industry, Phobio offers cost-effective solutions with no hidden fees.

55% Higher CSAT Scores

Higher Customer Satisfaction (CSAT) scores for our trade-in programs over industry standard.

50% Higher NPS Score

Higher Net Promoter (NPS) score of customer affinity for our trade-in programs over industry standard.

100% In-House

Phobio’s engineering and customer experience teams are entirely in-house.

Boost E-Commerce Sales with Phobio

Looking to amplify online sales, improve customer experience and stand out from the competition? Go with Phobio.