Trade-In Terms and Conditions

The following terms and conditions shall govern your rights and obligations as a participant in the trade-in program (the “Program”) of Phobio, LLC, a Georgia limited liability company, and its related entities and affiliates (collectively, referred to as “Phobio”). By participating in the Program, you expressly agree to the terms and conditions set forth below (the “Agreement”).

Ownership and Authority to Trade-In

You represent and warrant that you are at least 18 years of age and the sole and rightful owner of the Device bearing the specifications, serial number, and model number which you have offered for trade-in (the “Device”). You further represent and warrant that:

1. you have the power and authority to enter into this agreement;
2. you have full authority to sell or otherwise dispose of the Device;
3. the Device(s) is (are) not counterfeit, stolen or fraudulent;
4. the Device(s) does (do) not violate any law, statute, ordinance, or regulation.

Device Quantity Limitations

Phobio’s trade-in program is designed for individual consumer use. You may not submit more than ten (10) devices for trade-in within a 30-day period through this platform. If you wish to trade in more than ten (10) devices, please visit business.phobio.com to request a bulk quote tailored for businesses and high-volume submissions.

Phobio reserves the right to reject, limit, or cancel any trade-in submissions involving large quantities of devices from a single user or business that violate this policy. Additionally, Phobio may, at its sole discretion, limit the number of devices accepted from any individual or entity if such activity is deemed inconsistent with the intended use of the Program.

Devices with Outstanding Payments

Devices that are finance-locked (i.e., devices with outstanding balances, installment plans, or other financial obligations with carriers) are not eligible for trade-in. By participating in the Program, you represent and warrant that your device is fully paid off and free of any financial encumbrances.

Phobio reserves the right to downgrade the trade-in value of finance-locked devices or to reject such devices entirely. If your device is determined to be finance-locked during the inspection process, Phobio may adjust your quote accordingly or return the device at our discretion.

Deactivation and Personal Data

You agree to deactivate all services to your Device and remove any and all codes (including without limitation removing user locks, passwords, and/or turn off/deactivating the “Find My Device” feature) that may prevent Phobio from having the ability to use, recycle, resell or dispose of the Device. In addition, you acknowledge that it is your sole responsibility to remove all personal data (e.g., files, photos, videos, music, etc.) from the Device. You agree that Phobio is not responsible for the loss or destruction of the hardware, software, files, or media containing any personal data left on or in the Device. All devices will be erased of customer data during the inspection process. You understand and agree that you will not be able to recover any data or files stored within the Device.

Accuracy of Information

You agree that all information you provide about the Device for trade-in, as well as information you have or will provide about yourself, is true, accurate, and complete.

Prompt Shipment

You agree to ship the Device to the address provided so that it arrives within TRADE QUOTE DURATION (noted above as 21 days) of accepting the estimate. If the Device is not received within the TRADE QUOTE DURATION of the TRADE DATE, then Phobio has the right to revise or withdraw the estimate for the trade-in of the Device.

Shipping

When packing your Device, be sure to include all materials you told us about when we calculated your quote. Failure to include any items you told us about when the quote was calculated, or sending us a Device that does not match your original description, may impact the final value of your Device and may result in a recalculated quote. Any Device that is materially damaged or that does not match the Device on the trade-in quote may be returned to you or recycled by Phobio. Any other Device not accepted by Phobio may be returned to you or recycled by Phobio.

Inspection

All Devices are inspected upon receipt by Phobio. Phobio has the option to accept or deny a Device. There may be instances when Phobio recalculates the original quote for the Device. If the Device is as described, with all materials described, and sent to Phobio in a timely manner (within the TRADE QUOTE DURATION), Phobio will honor the quote made for your Device and queue your trade for payment processing. Packing and shipping recommendations must be followed in order to avoid possible damage or loss. In the event Phobio recalculates the quote, you shall have the option of accepting or rejecting the new quote. Phobio will give you a set ADJUSTED TRADE QUARANTINE duration (noted above as 14 days), from the day Phobio recalculates the quote, to accept or reject the new quote. If you choose to accept the new quote, your trade will be immediately queued for processing payment. If you do not indicate acceptance or rejection of the new quote within the ADJUSTED TRADE QUARANTINE, the new quote will be automatically declined. If you choose to reject the new quote, Phobio will return the Device to you at the address from which it was originally sent.

Device Returns

Once a revised offer has been rejected or declined, Phobio will ship the Device back to the customer’s address on file free of charge. For security reasons, the Device will have all data erased from it before its return, and the Device and its unique serial number may not be submitted again for trade or trade value quote through this program.

Transfer of Ownership

Upon receipt and acceptance of the device by Phobio, you agree to transfer all rights and title of the device to Phobio in exchange for the quoted trade-in value, provided the device matches the details submitted in the trade-in request.

Final Transaction

You acknowledge and agree that the trade-in transaction is final and cannot be canceled or rescinded by you after your Device is received by Phobio, unless Phobio contacts you to provide notification that your description of the Device was inconsistent with Phobio’s evaluation of your Device and the quote.

Payment – Virtual Visa® Reward

The Virtual Visa® Reward is issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa Debit cards are accepted. Terms and conditions apply.

Other Terms and Conditions

Phobio reserves the right to takes steps Phobio believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms and Conditions (including but not limited to Phobio’s right to cooperate with any legal process relating to your use of the trade-in program, and/or a third-party claim that your Device is unlawful and/or infringes such third party’s rights). You agree that Phobio has the right, without liability to you, to disclose any Device registration data and/or account information to law enforcement authorities, government officials, and/or a third party, as Phobio believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms and Conditions.

Release of Liability

To the extent permitted by applicable law, you hereby release Phobio from any liability related to the transfer, shipment, or evaluation of your device, including but not limited to the deletion or retention of data, trade-in valuation, or the non-return of your device once received by Phobio. Phobio is not responsible for loss, theft, or damage to the device during transit. However, we will file a claim with the shipping carrier on your behalf in the event of a lost or damaged package. Any reimbursement will be issued to you, up to the maximum amount allowed by the carrier’s policy.

Privacy Policy

All information collected by Phobio will be used to process your transaction or be used to contact you. All personal information will be treated as strictly confidential and will be stored on a secure server. Phobio will not distribute your personal data to third parties. Review the full Privacy Policy

The following terms and conditions shall govern your rights and obligations as a participant in the trade-in program (the “Program”) of Phobio, LLC, a Georgia limited liability company, and its related entities and affiliates (collectively, referred to as “Phobio”). By participating in the Program, you expressly agree to the terms and conditions set forth below (the “Agreement”).

Ownership and Authority to Trade-In: You represent and warrant that you or the company that you represent are the sole and rightful owner of the Devices bearing the specifications, serial number, and model number which you have offered for trade-in (the “Devices”). You further represent and warrant that (1) you have the power and authority to enter into this agreement; (2) you have full authority to sell or otherwise dispose of the Devices; (3) the Devices are not counterfeit, stolen or fraudulent; (4) the Devices do not violate any law, statute, ordinance, or regulation; (5) there are no liens, encumbrances or security interests in or attached to the device; (6) to your knowledge the device does not violate the Intellectual Property Rights of any third party.

Deactivation and Personal Data: You agree to deactivate all services to your Devices and remove any and all codes (including removing user locks, passwords, and/or turn off/deactivating the “Find My Device” feature) that may prevent Phobio from having the ability to use, recycle, resell or dispose of the Devices. In addition, you acknowledge that it is your sole responsibility to remove all personal data (e.g., files, photos, videos, music, etc.) from the Devices. You agree that Phobio is not responsible for the loss or destruction of the hardware, software, files, or media containing any personal data left on or in the Devices. All devices will have customer data erased during the inspection process. You understand and agree that you will not be able to recover any data or files stored within the Devices.

Accuracy of Information: You agree that all information you provide about the Devices for trade-in, as well as information you have or will provide about your company, is true, accurate, and complete.

Prompt Shipment: You agree to ship the Devices to the address provided so that they arrive within 30 days of accepting the estimate. If the Devices are not received within 30 days of the date on which the estimate was provided to you, then Phobio has the right to revise or withdraw the quote for the trade-in of the Devices.

Shipping: Phobio provides shipping materials for all accepted quotes. When packaging your Devices, be sure to include all products and components you told us about when we calculated your quote. Failure to include any items you told us about when the quote was calculated, to use Phobio provided shipping materials, or sending us Devices which do not match your original description, may impact the final value of your Devices, and may result in a recalculated quote. Devices that contain material damage or that do not match the Devices on the trade-in quote may be returned to you or recycled by Phobio.

Inspection: All Devices are inspected upon receipt by Phobio. Phobio has the option to accept or deny a Device. There may be instances when Phobio recalculates the original quote for a Device. If a Device is as described in the quote, contains all components described in the quote and sent to Phobio within thirty (30) days of you accepting the quote, Phobio will honor the quote made for your Devices and you will be paid within eight (8) days from the date of completed inspection at the designated Phobio processing facility of all Devices in your quote. Packing and shipping recommendations must be followed in order to avoid possible damage or loss while in transit. If devices are inspected to be of a different model than was quoted, the trade value will be adjusted and paid out accordingly.

Devices that are inspected as Activation Locked or Dead are assumed to be data-bearing and Phobio cannot ship or return them. You will be notified and instructed how to remove Activation Locks for re-inspection, otherwise those devices will be adjusted to a $0 value and, in compliance with the best practices of data security, those devices cannot be returned and are recycled.

Devices inspected to be of lesser physical condition than originally quoted though still eligible for trade-in are paid out as originally quoted. If these price adjustment “graces” exceed 8% of the devices received, Phobio may adjust the device trade values to current market values.

Transfer of Ownership: Upon receipt and acceptance of Devices by Phobio, you hereby agree to transfer all right to and title in the Devices to Phobio, in exchange for the trade-in value quoted to you.

Final Transaction: You acknowledge and agree that the trade-in transaction is final and cannot be canceled or rescinded by you after your Device is received and inspected by Phobio, unless Phobio contacts you to provide notification that your description of the Devices was inconsistent with Phobio’s evaluation of the Devices in relation to the quote.

Other Terms and Conditions: Phobio reserves the right to take steps Phobio believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms and Conditions (including but not limited to Phobio’s right to cooperate with any legal process relating to your use of the trade-in program, and/or a third party claim that a Device is unlawful and/or infringes such third party’s rights). You agree that Phobio has the right, without liability to you, to disclose any Device registration data and/or account information to law enforcement authorities, government officials, and/or a third party, as Phobio believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms and Conditions.

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS PLATFORM. ALL USERS OF THIS PLATFORM AGREE THAT ACCESS TO AND USE OF THIS PLATFORM ARE SUBJECT TO THESE TERMS OF USE AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE PLATFORM OR THE SERVICES.

Phobio, LLC (“Phobio”, the “Company”, “we”, “us”, or “our”) provides this this website or application, and related pages and content, as applicable (collectively the “Platform”) for its customers and other permitted users. We’ve worked hard to give you the essential information here and elsewhere on our Platform to get you comfortable with our Platform and to make it useful to you. These Terms of Use (the “Terms of Use”) help enable us to provide you with the services, information, other content and features available through our Platform, and shall govern your use and activity on this Platform. In addition, certain other terms and conditions and policies are applicable to the Platform and specific services that are made available through this Platform (collectively, the “Other Terms and Policies”), which Other Terms and Policies are provided for elsewhere on this Platform or when you use certain services.

1. SCOPE OF ACCESS TO PLATFORM AND RELATED RIGHTS

Subject to these Terms of Use and the Other Terms and Policies, the Company grants you a limited, revocable right to access and use the Platform solely for your own use. You agree not to modify, adapt, translate, or reverse engineer, decompile, disassemble, or otherwise attempt to discern the source code of this Platform. Further, you may not reproduce all or any portion of the Platform. This Platform and its contents are the intellectual property of and are owned by the Company. The Company reserves the right to suspend or terminate use of this Platform or its services by you or other users in its sole discretion.

2. USER ACCOUNT

To access certain functionality, services and information made available through this Platform that requires a user account, you will be required to establish a user account, which will be accessible upon input of an authorized e-mail address, a designated password, and other required information that is requested from you at either log in or initial user account registration. For any user accounts of yours, you are responsible for maintaining the security of any user passwords and other account details issued to you for use with the Platform, and you are also responsible for the integrity and security of the operating environment from which you access the Platform.

3. PLATFORM INFORMATION ERRORS

Although the Company strives at all times to maintain the accuracy of information maintained on the Platform, including pricing information and service details, occasionally pricing or other information errors may occur on this Platform. In the event that a service that is available through this Platform is mistakenly listed at an incorrect rate or other price or with other incorrect information, the Company reserves the right to refuse or cancel any applications or orders placed for any such service listed at the incorrect rate price or based on incorrect information.

4. CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS; USE OF GPS TECHNOLOGY

Certain features of the Platform may require you to allow e-mails, text messages or other electronics communications to be received by you, and to use these features you must provide a valid e-mail address, mobile phone number or other contact information for another communications device. By registering such information you authorize us to send you electronic communications in accordance with the settings specified with your account. In addition, certain features of the Platform may utilize GPS or other location-based technology to confirm a registered user’s location for those features that are dependent on location verification, and you authorize the use with the Service of such GPS or other location-based technology. You should be aware that your carrier may charge you applicable text messaging rates for each message sent or received. You represent to us that you are the owner or authorized user of the wireless or other communications device used to receive or send any text messages or other electronic communications related to your use of the Platform

5. PUBLIC FORUMS AND INAPPROPRIATE USER CONDUCT ON PLATFORM

We may offer chat rooms, blogs, message boards, bulletin boards, or similar public forums on this Platform where you and other users of our Platform can communicate. Harassment in any manner or form on the Platform, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Company employee, host, or representative, as well as other members or visitors on the Platform is prohibited. You may not upload to, distribute, or otherwise publish through the Platform any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Platform or use the Platform to solicit others to join or become members of any other commercial online service or other organization.

6. RESPONSIBILITIES AND DISCLAIMERS CONCERNING USER POSTED CONTENT

We do not assume any responsibility for materials posted to or created by users accessing the Platform, and we are not in any manner responsible for the content of such user communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the Platform, we are merely acting as a passive conduit for such distribution and are not undertaking any obligation or liability relating to any user-posted contents or activities on the Platform. However, the Company reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another, or (d) offensive or otherwise unacceptable to the Company, in its sole discretion.

You are solely responsible for any content posted by you on this Platform and the consequences of such posting or publishing of them. In connection with each of your content submissions, you represent and warrant that: (i) you own or have the necessary licenses, rights and consents to use such submissions to enable inclusion and use of such submissions in the manner contemplated by this Platform and these Terms of Use; and (ii) you have the written consent, release, and/or permission of each and every identifiable individual in such submissions to use the name or likeness of each and every such identifiable individual to enable inclusion and use of such submissions in the manner contemplated by this Platform and these Terms of Use. In furtherance of the foregoing, you agree that you will not: (a) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner to post the material and to grant us all of the rights granted herein; (b) publish falsehoods or misrepresentations that could damage us or any third party; (c) submit material that is unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; or (d) post advertisements or solicitations of business. We reserve the right to remove, edit or not publish any content submitted by any users of this Platform without prior notice.

It is our policy (i) to block access to or remove postings or other content that it believes in good faith infringes the copyrights of third parties, and (ii) to remove and discontinue service to repeat infringers. If you believe that content posted on this website infringes your copyright, please send a notice of claimed copyright infringement, please contact us as set forth in Section 17 below to provide us further details so that we address such matter.

7. TERMINATION OF PLATFORM USE

The Company may terminate your access to this Platform at any time. In addition, your access rights to use this Platform may also be terminated if you fail to comply with these Terms of Use. You agree that the Company will not be liable to you or any third party for any termination of your use of this Platform, whether as a result of your failure to comply with these Terms of Use or otherwise. If your use of our Platform is terminated for any reason, the provisions of Sections 7, 8, 9, 12, 13, 15, 16, 18 and 19 shall survive any such termination.

8. PLATFORM WARRANTY DISCLAIMERS

THIS PLATFORM AND ITS CONTENTS IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND (EXCEPT WHERE SPECIFICALLY AND AFFIRMATIVELY NOTED OTHERWISE ON THIS PLATFORM), WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THIS PLATFORM OR THE USE THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS PLATFORM OR THE SERVER THAT MAKES THE PLATFORM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE INFORMATION ACCESSIBLE THROUGH THIS PLATFORM IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. WE PROVIDE NO WARRANTIES FOR SERVICES NOT PROVIDED BY US. SOME STATES DO NOT PERMIT CERTAIN LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. LIMITATIONS OF LIABILITY

THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE THIS PLATFORM OR ANY SERVICES OR INFORMATION MADE AVAILABLE THROUGH THIS PLATFORM, OR THE PERFORMANCE OR USE OF THIS PLATFORM, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW CERTAIN LIMITATIONS OF EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

10. ONLINE PRIVACY POLICY

We are diligent about protecting your privacy and that of other users of this Platform and the use of this Platform is subject to our Privacy Policy, which you may review by clicking here.

11. CHILDREN’S PRIVACY AND PLATFORM AGE LIMITATIONS

This Platform is intended for use by persons aged 18 or older, and by your use of this Platform you affirm that you are at least 18 years of age. The Company will not knowingly allow registration of an account for any person that the Company believes to be younger than 18. We also do not collect any personally identifiable information from any persons under the age of 18 and if we discover that we have been provided any such information, we will delete this information from our records.

12. COPYRIGHT

The entire contents included in this Platform, including but not limited to text, graphics or code is copyrighted under the United States and other copyright laws, and is the property of the Company (or its licensors), with ALL RIGHTS RESERVED. You agree not to change or delete any proprietary notices from materials downloaded or accessed from this Platform.

13. TRADEMARKS

All trademarks, service marks and trade names and logos of the Company used in this Platform are trademarks or registered trademarks of the Company. Other marks used on this Platform that have been posted by the Company are the property of their respective owners and are used on this Platform under permission.

14. APPLICABILITY OF TERMS AND CHANGES

These Terms of Use are applicable to you upon your accessing the Platform and/or completing the registration or ordering process. These Terms of Use, or any part of them, may be modified by the Company without notice at any time, for any reason; provided that if we decide to modify these Terms of Use, we will note at the top of these Terms of Use the date of the last update, which should alert you to changes in these Terms of Use since your prior visit to this Platform.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from (i) any violation of these Terms of Use, (ii) any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Platform using your user account, (iii) any content or other materials provided or posted by you, or (iv) the violation by you of the rights (including intellectual property rights) of any third party resulting from your use of the Platform.

16. THIRD PARTY SITES AND LINKS

In an attempt to provide increased value to our customers and other Platform visitors, our Platform may link to, or contain links for, third party websites, applications or promotions offered by third parties, none of which we control or maintain. These may include websites linked to products or promotions referenced on our Platform or in advertisements on the Platform. We are not responsible for the terms and conditions or privacy practices employed by any third party websites accessible from our Platform, and therefore you access them at your own risk. We encourage you to read the privacy statements of all third party websites before submitting any personally identifiable information while using such other websites. Nonetheless, the Company seeks to protect the integrity of its Platform and the links placed upon it and therefore we welcome any feedback on not only this Platform, but also for websites that this Platform links to (including if a specific link does not work).

17. NOTICES

The Company may at its option deliver notices to you concerning your user account, use of services or other activities on this Platform by means of email, a general notice on the Platform , or by other reliable method to the address you have provided to the Company.

For notices to be provided to the Company, its mailing address is as follows: Phobio PO Box 105603, PMB 53708 Atlanta, GA 30348-5603.

18. GOVERNING LAW AND DISPUTE RESOLUTION

Your use of this Platform shall be governed in all respects by the laws of the State of Georgia, without regard to such state’s choice of law provisions. Any cause of action or claim you may have with respect to the Platform must be commenced within one (1) year after the claim or cause of action arises. The language in these Terms of Use, the Privacy Policy and other terms and policies provided for elsewhere on this Platform shall be construed as to its fair meaning and not strictly for or against any party.

Other than a controversy or claim relating to the validity of our intellectual property rights (as to which we may pursue any available legal or equitable remedies) or other matters expressly addressed in a different manner for dispute resolution purposes, all users that engage in activity directly or indirectly, on this Platform agree that any dispute that arises between them and other users of the Platform or executives and/or employees of the Company as to rights or liabilities involving this Platform shall be settled by confidential binding arbitration in Atlanta, Georgia, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Each party shall bear its own attorney’s fees, expert witness fees, and costs in connection with such arbitration.

You and we submit to the jurisdiction of the courts in the State of Georgia with respect to matters arising under these Terms of Use, including, without limitation, to compel arbitration in accordance with these Terms of Use or to confirm any related arbitration award. You and we agree (i) to accept service of process in accordance with the rules designated by the applicable arbitrator, and (ii) to abide by any decision in any such arbitration and of any court having jurisdiction to enforce such decision.

19. MISCELLANEOUS

The Company’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms of Use. The Company may assign its rights and duties under these Terms of Use to any party at any time without notice to you.

The following terms and conditions shall govern your rights and obligations as a participant in the trade-in program (the “Program”) of Phobio, LLC, a Georgia limited liability company, and its related entities and affiliates (collectively, referred to as “Phobio”). By participating in the Program, you expressly agree to the terms and conditions set forth below (the “Agreement”).

OWNERSHIP AND AUTHORITY TO TRADE-IN You represent and warrant that you are at least 18 years of age and the sole and rightful owner of the Device bearing the specifications, serial number, and model number which you have offered for trade-in (the “Device”). You further represent and warrant that (1) you have the power and authority to enter into this agreement; (2) you have full authority to sell or otherwise dispose of the Device; (3) the Device(s) is (are) not counterfeit, stolen or fraudulent; and (4) the Device(s) does (do) not violate any law, statute, ordinance, or regulation.

DEACTIVATION AND PERSONAL DATA You agree to deactivate all services to your Device and remove any and all codes (including without limitation removing user locks, passwords, and/or turn off/deactivating the “Find My Device” Apple Activation Lock or Google, Samsung, or other manufacturer lock feature) that may prevent Phobio from having the ability to use, recycle, resell or dispose of the Device. In addition, you acknowledge that it is your sole responsibility to remove all personal data (e.g., files, photos, videos, music, etc.) from the Device.

You agree that Phobio is not responsible for the loss or destruction of the hardware, software, files, or media containing any personal data left on or in the Device. All devices will be erased of customer data during the inspection process. You understand and agree that you will not be able to recover any data or files stored within the Device.

ACCURACY OF INFORMATION You agree that all information you provide about the Device for trade-in, as well as information you have or will provide about yourself, is true, accurate, and complete.

TRANSFER OF OWNERSHIP Upon receipt and acceptance of the Device by Phobio, you hereby agree to transfer all right to and title in the Device to Phobio, in exchange for the trade-in value quoted to you.

FINAL TRANSACTION You acknowledge and agree that the trade-in transaction is final and cannot be cancelled or rescinded by you after your Device is received by Phobio, unless Phobio contacts you to provide notification that your description of the Device was inconsistent with Phobio’s evaluation of your Device and the quote.

OTHER TERMS AND CONDITIONS Phobio reserves the right to takes steps Phobio believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms and Conditions (including but not limited to Phobio’s right to cooperate with any legal process relating to your use of the trade-in program, and/or a third party claim that your Device is unlawful and/or infringes such third party’s rights). You agree that Phobio has the right, without liability to you, to disclose any Device registration data and/or account information to law enforcement authorities, government officials, and/or a third party, as Phobio believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms and Conditions.

RELEASE OF LIABILITY To the extent permitted by applicable law, you hereby release Phobio from and against any liability arising out of or related to the transfer of the Device, including but not limited to any liability related to the shipment of the Device, the deletion or non-deletion of any data or files from the Device, the evaluation and assessment of the Device (and the corresponding trade-in valuation) made by Phobio, and the non-availability of the Device after it has been received by Phobio.

INDEMNIFICATION By participating in the Program, you expressly agree to hold harmless and indemnify Phobio and its shareholders, officers, directors, employees, contractors, agents, successors and assigns, from and against any and all claims, damages, liabilities, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of: (1) your breach of this Agreement, including, but not limited to, the representations and warranties contained herein; (2) any suit or other proceeding for infringement or misappropriation of any copyright, trade secret or other proprietary right brought against Phobio in connection with your Device you trade-in under the Program; and (3) the loss, disclosure, security, integrity, confidentiality or use of any personal or confidential information stored on a Device you trade-in under the Program.

GOVERNING LAW AND JURISDICTION Any claim relating to the Program shall be governed by the laws of the State of Georgia without regard to its conflict of law provisions. By virtue of your participation in the Program, you expressly submit to jurisdiction in the Superior Court of Cobb County, Georgia, for any and all claims arising from this Agreement.

The customer agrees to receive messages via text and/or email in service or support of this trade-in transaction. Any customer information collected will be used solely for the purposes of service to this trade-in, and will not be shared with any third parties with the exception of direct request from Law Enforcement Agencies.

If you have any questions or concerns regarding the above Agreement, you may contact Phobio at help@phobio.com.