Accelerate the
in-store customer experience with Phobio

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smartphone retail display

Phobio for Retail Trade-In

Phobio will revolutionize the way your retail customers upgrade to the latest technology. It transforms the in-store trade-in experience by making it quick and easy for you associates and customers. Simple, scalable and reliable, Phobio is the most versatile trade-in platform on the market.

man and woman using tablets in retail setting


  • Simple IMEI search automatically identifies the user’s device make and model
  • Easy-to-use 2 condition grading scale
  • Our 100% plan removes the fear of adjustment rates by always paying the full price provided to the customer.
customer support center with 24/7 live chat


  • Deployed in over 4,500 retail locations
  • Our 99.99% uptime SLA keeps your systems running
  • Live chat support
support staff training a retail representative

In-Store Enablement

  • Retail marketing & training support
  • Reporting down to the representative level drives accountability
  • Representative incentive programs generate employee engagement and a more successful program
  • Robust promotional support, including call campaigns, events and sponsorships, and digital collateral
retail staff using point of sale integration in-store


  • Begin a trade in-store and complete it at home online
  • Integrates with existing POS systems
  • Scales during peak seasons like holidays and flagship device launches

Phobio Retail Trade-In Features


Easy, Quick Implementations


Simple IMEI Search


Omnichannel Trades Enablement


Rep Level Analytics & Reporting


Effective Training & Ongoing Live Support


In-Store Promotional Support

See why more than 4500 retail locations use Phobio.

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