Phobio Selected as One of Inc.'s Most Inspiring Companies of 2018
Which Device Trade-in Solution is Right for You?
It’s that time again! On September 10th, Apple announced its newest smartphone models – the iPhone 11, iPhone 11 Pro, and the iPhone 11 Pro Max. The latest iPhones feature many improvements including two rear-facing cameras, an upgraded 12MP front camera, a longer battery life, and a faster processor.
While the iPhone 11 starts at $699, the total cost of ownership could be lower if you utilize a device buyback solution. For example, if you have an older smartphone, tablet, or laptop at home that you no longer use, you could trade it in and receive cash back to put towards a brand new device like the iPhone 11.
If you’re hesitant about getting rid of your old device for good and aren’t sure which device trade-in solution is right for you, we can help! The ideal solution should make your trade-in experience simple from start to finish. Transparent device pricing, flexibility, customer support, and security are just a few of the features you should look for when choosing a device buyback solution.
An Omnichannel Experience
Device trade-ins are often thought of as a difficult and time-consuming process. Many customers begin a transaction and later realize they need more time to back up their files. In some cases, customers are unable to make it to a retail store because of their busy schedules.
This is why we created a convenient, omnichannel device trade-in solution. The Phobio platform gives customers the flexibility to start their transaction in one channel and complete it in another.
A customer can begin their trade in-store, then go back home to back up their photos, music, and contacts, and finish the trade-in process online by either arranging a courier to pick up their device or dropping it in a mailbox. Customers can also begin a trade-in online and then drop off their device in-person at their local retail store.
Our goal is to provide an easy, seamless trade-in experience from beginning to end.
The Price is Right
Phobio provides the most competitive and transparent device pricing in the industry. It all starts with our simple, two-condition grading benchmark which classifies devices as either working or damaged. A monetary value is then provided to customers along with a detailed description and photo evidence explaining our assessment of the device.
What happens next? The ball is in your court! You can either accept or reject our monetary offer. If you accept, we will let you know when you except to receive your money. If you reject our offer, we will ship your device back to you free of charge.
Robust, Eco-Friendly Shipping
To ensure devices are protected throughout the shipping process, we provide our customers with a secure and eco-friendly box. Our custom compression frame insert securely fastens devices within the box with enough strength and durability to withstand extreme force and rigorous movements while in transit. Best of all, all the components of the packaging are 100 percent recyclable.
Security is Our Top-Priority
To protect your personal information, we perform secure data erasure from every device we receive. If any media or data cannot be erased, we’ll recycle the device instead of reselling it. We also conduct frequent security audits and have dedicated security systems on site that monitor each of our facilities.
Our support team is available 24/7/365 to answer any questions you may have during your trade-in transaction! Get in touch with us here.